Shipping policy

Shipping Policy

All orders are shipped from Barcelona, Spain.

Processing time:
Orders are usually prepared and shipped within 1–3 business days. Once an order has been shipped, you will receive a confirmation email with a tracking number.

Estimated delivery times:

• Spain: 3–7 business days
• European Union: 5–10 business days
• International: 7–14 business days

Delivery times are estimates and may vary depending on customs clearance, carrier delays, or local conditions.

Customs and import taxes:
Buyers are responsible for any customs duties, taxes, or import fees that may apply in their country.

Lost or delayed shipments:
If your package is delayed or appears to be lost, please contact us. We will work with the shipping carrier to help locate your order and keep you updated throughout the process.